doordash ratings unfair
DoorDash 4.4 (111) Write a review On-Demand Delivery and Pickup see alternatives Compare ( 2) App Info Pricing Features Reviews Alternatives Integrations DoorDash Reviews Overall rating 4.4 /5 111 Rating criteria Value for money Ease of use Features Customer support Likelihood to recommend 8.27/10 Reviews by rating 5 67 4 31 3 7 2 4 1 2 Many reviewers comment on the convenience of the platform, as one user said: "Been using DoorDash for a few months on a regular basisHUGE fan of these guys when you're in a pinch!". Dashers face deactivation at a 2.75 rating. Home Blog Delivery Contractors Gig Delivery Platforms Doordash Delivery Driver Doordash strategies 11 Effective Strategies to Improve Doordash Customer Rating, Stride App Review 2023 (Mileage Tracker Report Card), How GetUpside Referral Program Works (Beware the Danger in its New Terms). What are the requirements to deliver for Doordash? There are big swings when you only have a few ratings. Everyone gets them. Sometimes their instructions are confrontational. The Rideshare Guy may be compensated if consumers choose to utilize the links located throughout the content on this site and generate sales for the said merchant. Unfair scoring system . DoorDash Reviews by Job Title. Stay up to date on all things rideshare, mobility and more! Working at DoorDash: 9,135 Top Reviews | Indeed.com So if you have 4.55 and the customer thinks 4 out of 5 stars is good, they just brought your 4.55 down. Finally, the rating system is imbalanced and hurts delivery drivers. For some, theyre waiting to see how the service is and intend to tip later. 63 Proven Tips: How to Make the Most Money Delivering for Doordash, Doordash Taxes (2022): The Complete Guide by a Dasher for Dashers, Doordash Driver Support: How it Works and When to Use It, Doordash Deactivations, Completion Rates, Late or Incomplete Deliveries. One, bad ratings can make you ineligible for the Top Dasher program. .ehsOqYO6dxn_Pf9Dzwu37{margin-top:0;overflow:visible}._2pFdCpgBihIaYh9DSMWBIu{height:24px}._2pFdCpgBihIaYh9DSMWBIu.uMPgOFYlCc5uvpa2Lbteu{border-radius:2px}._2pFdCpgBihIaYh9DSMWBIu.uMPgOFYlCc5uvpa2Lbteu:focus,._2pFdCpgBihIaYh9DSMWBIu.uMPgOFYlCc5uvpa2Lbteu:hover{background-color:var(--newRedditTheme-navIconFaded10);outline:none}._38GxRFSqSC-Z2VLi5Xzkjy{color:var(--newCommunityTheme-actionIcon)}._2DO72U0b_6CUw3msKGrnnT{border-top:none;color:var(--newCommunityTheme-metaText);cursor:pointer;padding:8px 16px 8px 8px;text-transform:none}._2DO72U0b_6CUw3msKGrnnT:hover{background-color:#0079d3;border:none;color:var(--newCommunityTheme-body);fill:var(--newCommunityTheme-body)} What are the most important tools, accessories, and apps you must have as a Doordash delivery driver? This requirement will cut down on false accusations, or at least force the customer think of a plausible story. Just keep completing orders and making sure all the items are there. Good article. The reason I would do it that way is, it puts it in a way that considers the customers first. Aspects of an order can have both good and bad qualities. - YouTube There literally is no recourse or the ability to get ANY information on Customer Ratings and Doordash. The order may be an hour late by the time you get it. 1.0. Company reviews. Sometimes we dont realize our mistakes. Doordash Representative Explains How Unfair the Customer Rating System Your Dasher rating can refer to a lot of things. Dashers and other delivery drivers, do you agree with Dash that ratings could be better, or do you like them the way they are now? The occasional rating below 5 stars I get really seems to come from long waits at restaurants (>10 minutes). Chicago Sues Grubhub and DoorDash for 'Deceptive and Unfair - PCMAG Outstanding Dasher experience. Management. Start of main content. DoorDash Contract Violations Explained - Financial Panther Is the restaurant running late? Any ratings of 1, 2 (and possibly 5), needs an explanation of at least 50 characters before submission. Can support take off a 1 star rating? : r/doordash_drivers Dasher (Current Employee) - McAllen, TX - March 1, . DoorDash Reviews - Pros & Cons, Ratings & more | GetApp If the customer feels like theres a risk, wearing a mask is respecting that feeling. Who in the fuck cares about any of these ratings? Unfortunately, things happen as Doordash drivers that can threaten our customer rating. This takes me to one of my pet peeves. ._2FKpII1jz0h6xCAw1kQAvS{background-color:#fff;box-shadow:0 0 0 1px rgba(0,0,0,.1),0 2px 3px 0 rgba(0,0,0,.2);transition:left .15s linear;border-radius:57%;width:57%}._2FKpII1jz0h6xCAw1kQAvS:after{content:"";padding-top:100%;display:block}._2e2g485kpErHhJQUiyvvC2{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;-ms-flex-pack:start;justify-content:flex-start;background-color:var(--newCommunityTheme-navIconFaded10);border:2px solid transparent;border-radius:100px;cursor:pointer;position:relative;width:35px;transition:border-color .15s linear,background-color .15s linear}._2e2g485kpErHhJQUiyvvC2._3kUvbpMbR21zJBboDdBH7D{background-color:var(--newRedditTheme-navIconFaded10)}._2e2g485kpErHhJQUiyvvC2._3kUvbpMbR21zJBboDdBH7D._1L5kUnhRYhUJ4TkMbOTKkI{background-color:var(--newRedditTheme-active)}._2e2g485kpErHhJQUiyvvC2._3kUvbpMbR21zJBboDdBH7D._1L5kUnhRYhUJ4TkMbOTKkI._3clF3xRMqSWmoBQpXv8U5z{background-color:var(--newRedditTheme-buttonAlpha10)}._2e2g485kpErHhJQUiyvvC2._1asGWL2_XadHoBuUlNArOq{border-width:2.25px;height:24px;width:37.5px}._2e2g485kpErHhJQUiyvvC2._1asGWL2_XadHoBuUlNArOq ._2FKpII1jz0h6xCAw1kQAvS{height:19.5px;width:19.5px}._2e2g485kpErHhJQUiyvvC2._1hku5xiXsbqzLmszstPyR3{border-width:3px;height:32px;width:50px}._2e2g485kpErHhJQUiyvvC2._1hku5xiXsbqzLmszstPyR3 ._2FKpII1jz0h6xCAw1kQAvS{height:26px;width:26px}._2e2g485kpErHhJQUiyvvC2._10hZCcuqkss2sf5UbBMCSD{border-width:3.75px;height:40px;width:62.5px}._2e2g485kpErHhJQUiyvvC2._10hZCcuqkss2sf5UbBMCSD ._2FKpII1jz0h6xCAw1kQAvS{height:32.5px;width:32.5px}._2e2g485kpErHhJQUiyvvC2._1fCdbQCDv6tiX242k80-LO{border-width:4.5px;height:48px;width:75px}._2e2g485kpErHhJQUiyvvC2._1fCdbQCDv6tiX242k80-LO ._2FKpII1jz0h6xCAw1kQAvS{height:39px;width:39px}._2e2g485kpErHhJQUiyvvC2._2Jp5Pv4tgpAsTcnUzTsXgO{border-width:5.25px;height:56px;width:87.5px}._2e2g485kpErHhJQUiyvvC2._2Jp5Pv4tgpAsTcnUzTsXgO ._2FKpII1jz0h6xCAw1kQAvS{height:45.5px;width:45.5px}._2e2g485kpErHhJQUiyvvC2._1L5kUnhRYhUJ4TkMbOTKkI{-ms-flex-pack:end;justify-content:flex-end;background-color:var(--newCommunityTheme-active)}._2e2g485kpErHhJQUiyvvC2._3clF3xRMqSWmoBQpXv8U5z{cursor:default}._2e2g485kpErHhJQUiyvvC2._3clF3xRMqSWmoBQpXv8U5z ._2FKpII1jz0h6xCAw1kQAvS{box-shadow:none}._2e2g485kpErHhJQUiyvvC2._1L5kUnhRYhUJ4TkMbOTKkI._3clF3xRMqSWmoBQpXv8U5z{background-color:var(--newCommunityTheme-buttonAlpha10)} More High Pay Offers for 50% Acceptance Rate: Is Doordash Lying? Top Dasher is a bit of a controversial thing. Use language that states that youre working to get their order to them in the best condition possible. The Client left instructions in their order requests for a reason. Doordash is your customer, not your boss. Doordash tips and tricks I have reported it to Door Dash support numerous times over the last month, and was assured that my grievances would be elevated to a supervisor. I have reported things like this in the past but ONLY when items are missing. These days, I'm a trusted media expert on all things rideshare and have a number of contributors across the country who are all driving for Uber and Lyft and other gig companies. All public store reviews are subject to approval before publishing. Grow a pair. The perfection required is disheartening, like the Ziosk stories. TikTok videos where Dashers have shown memes they send to customers have gained a lot of attention. DoorDash Review - Must Read This Before Buying - Honest Brand Reviews Why DoorDash Drivers Get Deactivated, and How to Get Reactivated If ratings did take people longer, do you think people would just not rate at all? There are times you just know that a particular delivery is probably very late. Should I deliver during the Super Bowl for Doordash Uber Eats Instacart Grubhub? Get started using our, New startup pays you to do other peoples laundry, Uber Eats updates courier experience in grocery delivery gig. Doordash has to remove it and you'll get a rating of 4.9-5 again. However, because of that I leave instructions NOT to knock. Job Security/Advancement. If theres a chance a lot of items are out of stock or need substitutions, that can be a ratings danger. I tend to save my communications for any time I think there may be an issue or if I need any clarification from the customer. I had a 4.99 rating too. No reason to cry over a couple 1 stars. Dont be worried. When you're at fault If you are at fault - maybe you left the door open, got the order wrong, or broke something - then the best thing you can do is apologize. Make 3 an average, and say it! Salary/Benefits. If I gave him 4 stars, thats a path to certain deactivation! I think thats one reason Doordash stopped making us check off every item in the Doordash app. Theres rarely anything to be gained by calling them out or getting nasty with them. Our Doordash vs. Uber Eats Pay Verdict. Youve seen Ziosks at Chilis or similar restaurants. Don't stress, and get in touch with DoorDash if it keeps happening so they can tell you what the customers aren't happy about :) Edit: customers also aren't required to rate you, so if only half of the customers rate you then each rating will be given an even higher weight. The system is built with these random customers in mind. I don't see any change in my offer quality when I regain my 5.00 rating so I don't get why it feels so crucial to you. He also didnt pause his ongoing phone conversation when handing me the food. In my experience, its hard to fall below the 4.7 rating threshold for Top Dasher (and I dont really care about Top Dasher status). I think doordash may be the most successful yet frustrating food delivery service there is. Get my ultimate list of resources for rideshare and delivery drivers. It may be difficult to do depending on your area but doing it late at night while sitting in the restaurants parking lot has never failed for me so far. Can I Doordash Full Time? Ron Walter made the move from business manager at a non-profit to full time gig economy delivery in 2018 to take advantage of the flexibility of self-employment. Another question you can ask is, would the customer like a knock at the door when the contactless delivery is completed? Most large reputable companies will have an open door policy towards addressing grievances. Management. What can disqualify you from Dashing? Support did actually do something right for once 2 weeks ago I got a contract violation for "never received" I called support told them my story and it went away 2 minutes later. I give my thoughts on what it's like delivering for Doordash after more than four years as a Dasher including pros and cons of delivering for Doordash. Well talk about that in this article. Give real meaning to a 1-5 rating. Even if shift and store managers consider them into proper context, managers and directors up the chain of command can rely on them as an easy metric to track. This may sound crazy but try doing your own order so you can rate yourself five stars. As long as the pandemic is a thing, wear a mask. @keyframes _1tIZttmhLdrIGrB-6VvZcT{0%{opacity:0}to{opacity:1}}._3uK2I0hi3JFTKnMUFHD2Pd,.HQ2VJViRjokXpRbJzPvvc{--infoTextTooltip-overflow-left:0px;font-size:12px;font-weight:500;line-height:16px;padding:3px 9px;position:absolute;border-radius:4px;margin-top:-6px;background:#000;color:#fff;animation:_1tIZttmhLdrIGrB-6VvZcT .5s step-end;z-index:100;white-space:pre-wrap}._3uK2I0hi3JFTKnMUFHD2Pd:after,.HQ2VJViRjokXpRbJzPvvc:after{content:"";position:absolute;top:100%;left:calc(50% - 4px - var(--infoTextTooltip-overflow-left));width:0;height:0;border-top:3px solid #000;border-left:4px solid transparent;border-right:4px solid transparent}._3uK2I0hi3JFTKnMUFHD2Pd{margin-top:6px}._3uK2I0hi3JFTKnMUFHD2Pd:after{border-bottom:3px solid #000;border-top:none;bottom:100%;top:auto} Time for you to step up.Time for you to come in defense of your hard working Dashers. Even when the customer is wrong, they think theyre right. . Memes can sometimes backfire, so use caution. Review this company. They get notifications from Doordash along the way. Youre crying for something so irrelevant. We talk about how Doordash driver support works, how to contact support, and what situations where you might need some help from the Dasher care team. How can we raise our customer ratings? Lately, I have been the victim of some vindictive idiots giving me 1 and 3 ratings. Grubhub, DoorDash hit with lawsuit for 'deceptive and unfair' practices in Chicago. Let's go Door Dash. Dont put the food in front of an outward swinging door. Merchant made mistake on order. DoorDash Driver Review - Lowest Pay and unfair ratings Sometimes people mistakenly believe that were paid more on a given delivery. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. They leave bad instructions. The bottom line is, customer rating doesnt matter that much unless youre in danger of it impacting you. Even though these ratings are highly subjective and often not taken seriously by customers, they could lead to decreased shifts or termination, causing anxiety among wait staff. Unfair and Disorganized. RSG contributor, Ready to sign up for DoorDash? The city of Chicago is taking food delivery services Grubhub and DoorDash to court. So honestly I don't even care anymore. 49 Uber Eats Tax Deductions (and How to Know If You Can Claim Them), My Public Comment on the Department of Labors Proposed Independent Contractor Rule, Blogger Tax Deductions: Business Expenses for Content Creators. ._3-SW6hQX6gXK9G4FM74obr{display:inline-block;vertical-align:text-bottom;width:16px;height:16px;font-size:16px;line-height:16px} If you know a restaurant is likely to be extremely late, it may be better to avoid it. So, ratings from three months ago may not even affect the driver's standing. The rating system in flawed and unfair to drivers. Customer Rating Overall customer rating is a score from 1-5, calculated from the 100 most recent ratings submitted by customers on their delivery (not food) experience. Support said "oh it'll go away" well it's still there like 6 months later. This is the one we are talking about here. These include the following: "Extremely" Late Orders. DoorDash Customer Service Representative in Queen Creek makes about $18.29 per hour. ._9ZuQyDXhFth1qKJF4KNm8{padding:12px 12px 40px}._2iNJX36LR2tMHx_unzEkVM,._1JmnMJclrTwTPpAip5U_Hm{font-size:16px;font-weight:500;line-height:20px;color:var(--newCommunityTheme-bodyText);margin-bottom:40px;padding-top:4px;text-align:left;margin-right:28px}._2iNJX36LR2tMHx_unzEkVM{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex}._2iNJX36LR2tMHx_unzEkVM ._24r4TaTKqNLBGA3VgswFrN{margin-left:6px}._306gA2lxjCHX44ssikUp3O{margin-bottom:32px}._1Omf6afKRpv3RKNCWjIyJ4{font-size:18px;font-weight:500;line-height:22px;border-bottom:2px solid var(--newCommunityTheme-line);color:var(--newCommunityTheme-bodyText);margin-bottom:8px;padding-bottom:8px}._2Ss7VGMX-UPKt9NhFRtgTz{margin-bottom:24px}._3vWu4F9B4X4Yc-Gm86-FMP{border-bottom:1px solid var(--newCommunityTheme-line);margin-bottom:8px;padding-bottom:2px}._3vWu4F9B4X4Yc-Gm86-FMP:last-of-type{border-bottom-width:0}._2qAEe8HGjtHsuKsHqNCa9u{font-size:14px;font-weight:500;line-height:18px;color:var(--newCommunityTheme-bodyText);padding-bottom:8px;padding-top:8px}.c5RWd-O3CYE-XSLdTyjtI{padding:8px 0}._3whORKuQps-WQpSceAyHuF{font-size:12px;font-weight:400;line-height:16px;color:var(--newCommunityTheme-actionIcon);margin-bottom:8px}._1Qk-ka6_CJz1fU3OUfeznu{margin-bottom:8px}._3ds8Wk2l32hr3hLddQshhG{font-weight:500}._1h0r6vtgOzgWtu-GNBO6Yb,._3ds8Wk2l32hr3hLddQshhG{font-size:12px;line-height:16px;color:var(--newCommunityTheme-actionIcon)}._1h0r6vtgOzgWtu-GNBO6Yb{font-weight:400}.horIoLCod23xkzt7MmTpC{font-size:12px;font-weight:400;line-height:16px;color:#ea0027}._33Iw1wpNZ-uhC05tWsB9xi{margin-top:24px}._2M7LQbQxH40ingJ9h9RslL{font-size:12px;font-weight:400;line-height:16px;color:var(--newCommunityTheme-actionIcon);margin-bottom:8px} They said yea they put it in there. Theres a fine line between communicating with the customer and annoying them. However, I am aware that driver ratings are a serious part of their business. However, in most cases the best course of action is to contact Dasher support in those situations rather than confront the customer directly. Tap the menu, then click on Ratings. My non-corporate-speak ratings would say: 1 Extremely bad service. Most restaurants are sealing up the orders these days, thanks to the pandemic. Is there an accessible spot that isnt on the ground? Something to keep in mind in this discussion: As an independent contractor, you're self-employed. Heres what it looks like: I strongly dislike that I have to declare an order as good or bad before specifying the reasons. For many, constant additional notifications can be annoying. Following the instructions given to you shows the customer that you respect them and their wishes. Customers can grade us on how we did, using a five star system. The DoorDash Rating System Here are a few specifics to the DoorDash rating system: 1-5 scale (5 being best) Average of your most recent 100 ratings Ratings under 4.2 subject to deactivation No direct feedback received If you Dash, you have your own score, which looks like this: 1-5 star rating systems aren't unique to the gig economy. Job culture. DoorDash has stood with the City of Chicago throughout the pandemic, waiving fees for restaurants, providing $500,000 in direct grants, creating strong earning opportunities, and delivering food . Doordash Ratings Suck! : New "on time" rating category is unfair! Unfortunately customer's aren't aware of how harmful the rating system is for drivers and how negative ratings can affect you income potential. The introduction to the Doordash Delivery Series: An overview of all the things involved with delivering for Doordash as an independent contractor. Furthermore, theyre subject to outright and subtle discrimination from patrons who grade (even subconsciously) based on gender, race, sexual orientation and other characteristics. In the 3 and a 1/2 years that I've been dashing I've maintained at least upwards of 4.96 to 5. Doordash Driver Review (2022): Is Doordash a Good Job? We look at acceptance rate, how it works and if it matters. However, if you are late to store, they'll count you as contract violation to deactivate your account as punishment, so as late to customer. Also it really only happened a few times but silly me thinking I had the right to protest not receiving items I paid for including the service charge and tip for the . Just dont forget to tip $0 in app. It may just be a psychological thing in which if the customers see that you are prepared and are doing a good job of taking care of their food, they will feel like that you care about their order. Lets face it: Theres a lot of bad dashers out there. Among other Top Dasher requirements, you need a 4.7 customer rating. How was your delivery? is the question that determines your customer rating. There are four different metrics that Doordash makes available in the Doordash driver app. Theres an important lesson I learned a long time ago from reading Stephen Covey. This format allows Dashers to provide a far more accurate portrayal of their experience. Find salaries. Shop and deliver is becoming more common on Doordash. Doordash taxes are different because you are a self-employed independent contractor and not an employee. My Dasher didnt have my pizza in a warming bag, although the box was warm when he handed it to me. Dashers are not employees, however you can have your contract deactivated if you don't do what you've agreed to do, which is deliver the items in a satisfactory manner. Youve been gamified, my dude. Would you like me to knock or ring the bell when done? I've yet to find a customer who didn't appreciate being asked. And a 4.2 rating is nearly impossible to achieve if you're providing good service. Dont gross them out. Im amazed how many times I see Dashers critical of when a customer tries to over explain things. Pay attention to local restaurants that tend to mess the order up frequently. How the Doordash Top Dasher program works, what the requirements are, the perks, and whether Top Dasher is worth it. This video discusses the new rating category and why the rating system is unfair . Donald Trump Released a Song With Capitol Riot Prisoners You can over-communicate and actually increase your chance of a bad review. You still abide by the delivery contract guidelines but will not receive a rating. Be thoughtful about the experience you are providing. ._2Gt13AX94UlLxkluAMsZqP{background-position:50%;background-repeat:no-repeat;background-size:contain;position:relative;display:inline-block} "It was very, very, very heartwarming." 3.3 out . 1.0. DMCA Copyright 2020 The Rideshare Guy. Remember that your total Doordash earnings include base pay, incentives and customer tips. Doordash Driver Rating: How To Improve Your Rating DoorDash makes it easy for guests to find and order food from you, but they also become a third party in your overall guest experience. The card will earn 4% cash back per dollar spent on . On the App Store, DoorDash is rated an impressive 4.8/5 stars out of, wait for it, a whopping 14 million reviews. If you do that, you will keep your job, and keep top dasher. Could this help someone else? (Note: Can I expense this?). Find jobs. It was a McDonald's order. I know that this really is part of number one. Hey, thank you for your insights. Learn the secrets to working smarter, not harder. Doordash sends several notifications to let the customer know how the order is coming along. I went from 4.80 down to 4.64 and now its 4.55 and its starting to worry me because door dash deactivates account when its gets to 4.2 or under and Im doing everything right , checking for items and very polite and direct them if a order is going to be late , but yes keeps going down and I dont want to be deactivated for doing the right thing, also the rating is messed I dont think rating should be considered low until its get to like a 3.1 or something , Im not sure who the rating goes or if customers choose not to rate but I would like to know what I did wrong to the customers who rated me bad, It sounds like youre a new dasher. Appreciate the heads up but I wouldn't go around spreading this story if it becomes a thing then that's more shit we have to worry about. I just do my job. When is a delivery worth accepting, and when should you turn it down? Because of bad experiences in the past, theyre more likely to notice even the smallest issues in future deliveries. Mistakes happen. We work very hard out here everyday. ._1QwShihKKlyRXyQSlqYaWW{height:16px;width:16px;vertical-align:bottom}._2X6EB3ZhEeXCh1eIVA64XM{margin-left:3px}._1jNPl3YUk6zbpLWdjaJT1r{font-size:12px;font-weight:500;line-height:16px;border-radius:2px;display:inline-block;margin-right:5px;overflow:hidden;text-overflow:ellipsis;vertical-align:text-bottom;white-space:pre;word-break:normal;padding:0 4px}._1jNPl3YUk6zbpLWdjaJT1r._39BEcWjOlYi1QGcJil6-yl{padding:0}._2hSecp_zkPm_s5ddV2htoj{font-size:12px;font-weight:500;line-height:16px;border-radius:2px;display:inline-block;margin-right:5px;overflow:hidden;text-overflow:ellipsis;vertical-align:text-bottom;white-space:pre;word-break:normal;margin-left:0;padding:0 4px}._2hSecp_zkPm_s5ddV2htoj._39BEcWjOlYi1QGcJil6-yl{padding:0}._1wzhGvvafQFOWAyA157okr{font-size:12px;font-weight:500;line-height:16px;border-radius:2px;margin-right:5px;overflow:hidden;text-overflow:ellipsis;vertical-align:text-bottom;white-space:pre;word-break:normal;box-sizing:border-box;line-height:14px;padding:0 4px}._3BPVpMSn5b1vb1yTQuqCRH,._1wzhGvvafQFOWAyA157okr{display:inline-block;height:16px}._3BPVpMSn5b1vb1yTQuqCRH{background-color:var(--newRedditTheme-body);border-radius:50%;margin-left:5px;text-align:center;width:16px}._2cvySYWkqJfynvXFOpNc5L{height:10px;width:10px}.aJrgrewN9C8x1Fusdx4hh{padding:2px 8px}._1wj6zoMi6hRP5YhJ8nXWXE{font-size:14px;padding:7px 12px}._2VqfzH0dZ9dIl3XWNxs42y{border-radius:20px}._2VqfzH0dZ9dIl3XWNxs42y:hover{opacity:.85}._2VqfzH0dZ9dIl3XWNxs42y:active{transform:scale(.95)} Cold food (ice cream and shakes especially) can get warm. A number of brokerages have weighed in on DASH. Postmates had a 1-5 star scale until recently, when they moved to a thumbs up-thumbs down rating. One thing I look for is if the address has an apartment number. If the order amount thats presented to you is extremely low, it means the customer either didnt tip or the tip was very small. You brought up some good points about how the ratings work. /*# sourceMappingURL=https://www.redditstatic.com/desktop2x/chunkCSS/TopicLinksContainer.3b33fc17a17cec1345d4_.css.map*/Something may be turning people off are you making eye contact and thanking them? DoorDash Employee Review: Unfair scoring system | Indeed.com This company would not survive if it was not for the backbone which are their delivery drivers.